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Knowledgebase : Installation
     
OVERVIEW Places Scout saves ranking and reputation report data to files that are stored locally on the computer that Places Scout is installed on. As we all know, sometimes computers crash or you get a virus, and all data on the hard drive is lost. To ensure that important ranking and reput...
Several users have reported an issue where they cannot copy and paste the license code into the license code text box when trying to activate Places Scout. We have narrowed this issue down to the anti-virus software WebRootKit that for some reason interferes with copying and pasting the licens...
For some users, newer versions of Firefox (25+) are causing an issue where the browser freezes and causes Places Scout to lock up when gathering data. A new feature has been added to Places Scout Version 2.7.2 that allows you to use an older version of Firefox that is more stable than the newer v...
You can install and use the same license key on up to two machines. The license key is hardware locked, so it knows how many machines the key has been activated on, and won't allow activating on more than two machines. But it will remember these machines in case you have to reformat your computer an...
OVERVIEW If you have multiple installations of Places Scout on different computers that reside on the same local network, you can setup Places Scout to share ranking report data and synchronize this data across all desired computers that Places Scout is installed on as long as all of these com...
To transfer Ranking Report data from one computer to another, please follow these steps: * On the computer you want to transfer data out of, Goto the Track Local Rankings section of Places Scout * Beneath the list of ranking reports, Click the 'More' Button * Click the 'Create Report Data...
PROBLEM: When trying to install Places Scout, you receive the following error message(s): An error occurred downloading the following resource: https://s3.amazonaws.com/placesscoutupdates/install/vcredist_x86/vcredist_x86.exe OR An error occurred downloading the following resource: ...
Places Scout's Minimum System Requirements are as follows: * Microsoft Windows XP / Vista / 7 or 8 - 32 or 64-Bit * At least 1GB of RAM is recommended * Minimum Screen Resolution: 1024 x 768 * .NET 4.0 Framework (automatically installed when running the Places Scout installer) * Micro...
Places Scout will not work natively on a Mac. However, if you install Parallels (Virtualization & Automation Solutions for Desktops, Servers, Hosting, SaaS [1]) on your Mac, then you can run windows applications such as Places Scout on your Mac. I have several customers who are doing this and Places...
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