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Knowledgebase : Known Issues
     
NOTE: If you are having issues where the browser and/or Places Scout freezes or locks up while gathering data, please follow the instructions in this article to fix the issue: Using Firefox Portable Version 22 to Gather Data with Places Scout [1] NOTE: If you go through this article and still ...
Places Scout's citation finder algorithm has undergone some powerful new changes in update version 2.2.3. The biggest change to the Citation Finder in this update is that Places Scout now performs citation verification on each potential citation source found by verifying that it is actually a tru...
PROBLEM: When selecting a Report and clicking "Update Report Preview", you get an error message stating: _"Error Generating Client HTML Report: Could not find a part of the path 'C:UsersAppDataRoaming...."_ REASON: This is a known bug in Version 2.2.2. The reason this is happening is becaus...
PROBLEM: I get the following error message when trying to open Places Scout after updating by clicking on the desktop icon or start menu shortcut: _'The feature you are trying to use is on a network resource that is unavailable'_ Screenshot of error message: REASON: The shortcut to Place...
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